RealEstEdu ("we", "our", or "us") operates the website realestedu.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or enrol in our educational programs. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our Service.
1. Information We Collect
We may collect the following categories of personal information:
- Identity data — your full name, as provided during registration or enquiry
- Contact data — email address, phone number, and mailing address
- Usage data — pages visited, time spent, referring URLs, browser type, device information, and IP address
- Communication data — messages or enquiries you send us via email, forms, or WhatsApp
- Course data — enrolment details, progress, assessments, and completion records
2. How We Collect Information
- Directly from you when you fill in a form, register, or contact us
- Automatically through cookies and similar tracking technologies when you browse our website
- From third-party platforms (e.g. payment processors) when you complete a transaction
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide, operate, and maintain our educational services
- To process enrolments and manage your student account
- To respond to your enquiries, questions, and support requests
- To send you course updates, newsletters, and program information you have opted into
- To send service-related communications (receipts, reminders, policy changes)
- To analyse usage and improve the quality of our content and website
- To comply with our legal obligations
4. Legal Basis for Processing
We process your personal data on the following legal bases under applicable data protection law:
- Consent — where you have given clear consent (e.g. opting into marketing communications)
- Contract — where processing is necessary to fulfil your enrolment or service agreement
- Legitimate interests — where processing is necessary for our legitimate business interests, such as improving our services
- Legal obligation — where we are required to process data to comply with the law
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand user behaviour. Cookies are small text files stored on your device.
Types of cookies we use:
- Essential cookies — required for the website to function properly
- Analytics cookies — help us understand how visitors interact with our website (e.g. Google Analytics)
- Preference cookies — remember your settings and preferences
You may disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
6. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your data with:
- Service providers — trusted third parties who assist in operating our platform (hosting, payment processing, email delivery), subject to confidentiality obligations
- Legal authorities — where required by law, court order, or government regulation
- Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Course records may be retained for up to 5 years to provide ongoing access to completed certifications. You may request deletion of your data at any time (see Section 9).
8. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), access controls, and regular security reviews. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right of access — to request a copy of the personal data we hold about you
- Right to rectification — to request correction of inaccurate or incomplete data
- Right to erasure — to request deletion of your personal data
- Right to restrict processing — to request that we limit how we use your data
- Right to data portability — to receive your data in a structured, machine-readable format
- Right to object — to object to processing based on legitimate interests or for direct marketing
- Right to withdraw consent — at any time, where processing is based on consent
To exercise any of these rights, please contact us at the details below. We will respond within 30 days.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will take steps to delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our Service after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: